Customer Care Specialists Here to help every step of the way.
As a student-centered organization, ISSA provides expert-level support to ensure every student has the resources they need to achieve a career in the health and fitness industry.
Student Support and Success
You’ll have every resource you need to succeed.
Meet Your Success Team!
You have a full team of professionals in your corner to help you succeed. From course selection - to study help - to job placement. With ISSA you get unlimited student support for life.
Fitness Education Advisors
Available whenever needed, ISSA Fitness Education Advisors are dedicated to every student’s individual growth and success. They are here to help you find the best certification to achieve your goal and be as successful as you want to be.
This department specializes in helping you with:
Understanding and navigating the process of becoming a trainer
Finding the right certificate option to fit your goals
They will be a friendly point of contact when you need help
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Student Engagement Team
Student Engagement is focused on putting students first and providing appropriate accommodations to create a smooth journey while in the hands of ISSA.
This department specializes in helping customers with:
Finding the resources and tips so you can master the material
Staying motivated throughout your entire certification journey
Navigating the job interview, career, and side hustle options
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Student Services Team
Student Services Team is here to help with course extensions, making sure you receive your hard earned certification and also keeping those certifications up to date.
This department specializes in helping customers with:
Course extensions
Ensuring receipt of certifications
Certification renewals
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Education Support Team
Recognized as a world leader in fitness education, ISSA is dedicated to ensuring students receive the tools and resources they need to thrive. With ISSA’s Education Support Team, enrolled ISSA students will receive expert assistance from our experienced team of advisors.
This department specializes in helping customers with:
Exam questions and preparation
Understanding how to navigate the dashboard
Finding the right answers when stuck
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Student Financial Services
Here to help with all your billing needs, ISSA’s Student Financial Services team is committed to providing students with practical financial solutions.
This department specializes in helping customers with:
Payment card processing
Completing your payment obligations
Finding individualized financial solutions to meet your needs
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